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IT Production Operations Technician

  • Category Customer Service & Call Center Jobs
  • Price
  • Address Houston, TX

Description

We have an exciting opportunity for an IT Production Operations Technician. This individual will monitor application processing, application services, network connectivity and servers in accordance with established policies and procedures. Key Accountabilities: Performs troubleshooting activities and takes corrective action either by forwarding the analysis of the problem to the on-call person or team Responsible for access management and grants/revokes access to applications, servers, or software Monitor servers, applications, consoles and dashboards to identify, triage, escalate or resolve incidents and maintain system availability at target levels Organize the scheduling, input/output controls, job setup, job execution, system monitoring,

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