The Emergency Department at University Hospitals Lake West Medical Center in Willoughby provides 24/7 emergency services. The Emergency Department at Lake West Medical Center is designed to make patients and their families our top priority. From the latest life-saving technology to privacy and comfort, it features private treatment rooms, trauma rooms, specialized exam rooms, a decontamination area to treat patients who've come in to contact with hazardous materials, and two separate waiting areas (one for adults and one for children).